An interesting poll

26 Jan

We all know from experience that when you walk into a shop, there are certain things that will cause you to walk straight back out. When asked what experiences would negatively impact their perception of a retail store, adult consumers in a global study reported the following:

  • Unpleasant odor 92 percent
  • Poor customer service 90 percent
  • Dirty floors 86 percent
  • Stained carpet 85 percent
  • Dirty restrooms 84 percent
  • Poor staff appearance 83 percent
  • Wet floors with no signage 76 percent
  • Dusty surfaces 74 percent
  • Shop does not stock what I want 69 percent
  • Dirty glass and windows 68 percent

Of the top 10 reasons somebody would walk out of your shop, a commercial cleaning company can fix all but 3 of them for you! Unfortunately, we can’t control a grumpy or scruffy salesperson on your front line, or re-stock your shelves to suit each potential customer, but we can provide all your store and warehouse cleaning requirements in one easy, maintenance free, fully customisable package. Give us a call today on 0800 560 016 for a free, no obligation quote.

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