The Christmas rush has begun!

We are entering one of our busiest periods of the year and have expanded our hours of service to suit your needs. Give us a call on 0800 560 016 to book a time slot that suits you and yours, and get your home looking fabulous for the Silly Season!

Mr Carpet Cleaner’s Silly Season Hours

7 days a week: 7:30am – 7:00pm (latest start time) for all residential carpet/ upholstery/ hard flooring requirements

7 days a week: 7:30am – 3:30pm (latest start time) for all residential pest control requirements

Commercial cleaning requirements: hours to suit, by arrangement

The sun is shining

The sun is shining and the humidity level is rising across Auckland. Often when the heat and humidity start to rise, so do the odours in your home from unattended pet spots and food stains. Customers have been calling all weekend about pet urine stains, and what to do when a new one appears.

Firstly, blot up as much as you can. Then throw a damp towel or a few damp paper towels over the spot and give us a call. The sooner you have these accidents professionally treated, the better the result in most cases.

 As for the old ones? Give me a call on 0800 560 016 if you would like some advice over the phone, or to book a free, in-home assessment.

Tags: Auckland carpet cleaning, Auckland stain removal, pet urine, stain treatment

The End of Tenancy carpet clean

We’ve had quite a few folks phone in lately to enquire about the difference between our End of Tenancy carpet clean, and a Maintenance carpet clean. Well, do the following apply to you:

• You are moving in or out of a property AND
• The property will be completely unfurnished when our technician comes in AND
• You require a thorough carpet clean for your landlord, new tenant or buyer (or for your own peace of mind).

Did you answer “YES!” to all the above? Then an End of Tenancy carpet clean is for you.

The reason we have a carpet cleaning package tailored specifically to this type of carpet cleaning, is because this is what we do for several large Property Management firms throughout Auckland. It is specifically suited to an empty property, giving our technicians ease of access to all carpeted areas and saving them time, and allowing us to pass the savings on to you through the considerable EoT discount.

Now, just because there is a discount involved, it doesn’t mean we take any shortcuts. Our technicians are required to follow the same 3 step process as they do with a Maintenance clean:

1. Vacuum all carpet areas with a commercial grade vacuum cleaner.
2. Pre-spray any heavily soiled areas.
3. Full carpet shampoo.

If there are stains, our technician is more than capable of analysing, quoting and treating these on the day (time allowing, of course.)

And now for the fine print: If our technician arrives at the scheduled time to perform an End of Tenancy Carpet clean and the carpet areas are still furnished or semi-furnished, the Maintenance clean price will be charged. It is not fair to our other Maintenance clients, or to our technicians, to provide the End of Tenancy discount if the property is not unfurnished. Thank you for your understanding.

We do more than just carpets, too!

Here are a couple of photos we took at a dance and music studio we were working on last week. The wooden flooring, as you can tell from the before photo, was in dire need of a good polish~ the wood was in excellent condition but really wasn’t being “all it could be.”

After stripping back the old polish and giving the floor a good clean and prep, we applied a fresh, new polish. It’s a lot of work, and takes time and devotion to get it right~ but this is something we’ve been doing for over 10 years now! I have maintained great working relationships with our suppliers, so Mr Carpet Cleaner is fortunate to be kept in the loop when new technologies emerge in our industry.

We've just given the stripped back floor a good clean, and are waiting for it to dry.

The final coat of polish is drying~ our work is done!

I’m sure you’ll agree, the improvement is tenfold! Let us know what you think~ we’d love to post more before and afters if anyone is interested.

November Specials

Here we are, welcoming in a new month, with Christmas less than 8 weeks away! Where does the time go?

To celebrate the warmer weather, and help you keep your wallet a bit fatter leading up to the silly season, we’ve got some awesome specials for our valued clients:

End of Tenancy Carpet Cleaning- for unfurnished properties

$25.00 per room (inc. GST)

Minimum charge of $80.00 applies

And if you’re just looking to have your home spruced up before your summer BBQs:

Maintenance Carpet Cleaning- for furnished properties

One room of carpets cleaned for FREE!

PLUS

A $10.00 Columbus Coffee Gift Voucher

(offer applies for 5 or more rooms)

So give us a call, and we’ll give you a great November Special to kick off summer!

Quick advice for dealing with stains

We’ve had double the usual enquiries for stain removal in these past few weeks. One thing we are finding more and more of is that people are waiting to get the stain treated until they are ready to move out. It’s not unheard of for us to get a phonecall about stain removal for marks that have been there for over 2 years! We try our hardest to get the best results possible, but sometimes after that length of time, there isn’t a lot we can do~ even with 12 years of experience.

I thought I’d put some quick tips up for everyone, just to try and make things easier when it comes time to sell/vacate/re-tenant your place~

1. For food spills, or any type of solid matter, pick up as much as you can, using a clean paper towel or cloth.
2. Don’t rub it in! You want to limit the amount of spillage absorbed into the carpet fibers (this is actually why carpet protector is such a great idea)
3. Call a professional! We have years of experience and a whole arsenal of professional grade products to help you.
4. Avoid using cheap products or at-home solutions. They are often heavily diluted or not at all tailored to the stain you have, and can sometimes make the situation worse.
5. If days/weeks/months/years (!) have passed since the stain occurred, get us in for an obligation-free, in-home assessment- our technicians will give you free and honest advice about what can be done with the marks on your carpets.

I hope this helps, and look forward to hearing from you if you have any other questions.

Why do we insist on pre-spotting your carpets?

Ok, so in the above photo it’s pretty obvious why anyone would insist on pre-spotting the carpets… but in a lot of cases our clients will insist that we don’t need to bother. The reason why we pre-spot before we shampoo the carpets is threefold:

1. To loosen the soils in the carpets, and give us a bit of a ‘headstart’ in getting them looking their best again.
2. To insure our product has time to settle in areas that are notoriously dirty- passageways, entrance foyers, under the dining room table. When we’ve finished cleaning your carpets, we don’t just want it cleaner- we want it clean!
3. Last but not least, we do it because that’s what we said we’d do! By training our whole team to use the same tried and true process from start to finish, we can ensure that our results are impressive across the city.

Tags: Auckland carpet cleaning, Auckland stain removal, Encapsulation